To start, we typically need your application details (tool type and use case), target torque range, desired RPM, fastener size/material, joint condition (hard/soft), access constraints (working angle and clearance), available air pressure and any drawings, photos, or videos of the workstation.

Prototype timing depends on design complexity, sample availability, and validation requirements, while production lead time depends on final spec confirmation, order quantity, and component availability; changes to scope, incomplete input data, or additional testing requests can extend both timelines.

MOQ varies by the level of customization (standard-based modifications vs fully customized design) and required tooling, and we recommend a spare parts plan based on duty cycle and expected service interval, with options for starter kits and scheduled replenishment to support long-term uptime.

Torque repeatability is typically defined as the tool’s ability to deliver consistent output across repeated cycles under the same joint conditions, and acceptance criteria are agreed during the requirement review based on your joint type, measurement method, sampling plan, and allowable tolerance range.

If air pressure or flow is insufficient, we’ll recommend corrective actions such as proper hose ID, shorter hose runs, regulator and filter maintenance, adding a dryer, or improving compressor capacity, and we can also tune the tool configuration to reduce sensitivity to pressure drop where feasible.

Warranty covers manufacturing defects and normal-use failures within the defined warranty terms, while consumables typically include wear items affected by duty cycle and maintenance conditions (for example vanes, seals, O-rings, and mufflers), and exclusions generally apply to misuse, poor lubrication, contaminated air, or operation beyond rated pressure.