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Soartec Tools Warranty Policy

Soartec Tools is committed to providing high-quality tools designed to meet the needs of our customers. To ensure your satisfaction and confidence in our products, we offer a comprehensive warranty policy covering free service contracts and limited warranties.

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One-Year Free Service Guaranteed

All Soartec® Tools come with a one-year free service contract, starting from the date of purchase. During this period, we will provide free service and maintenance to address any issues that may arise due to regular use.

3-Year Limited Warranty

Soartec® Tools offers a limited 3-year warranty that covers defects in materials and workmanship. This warranty is effective from the date of purchase and extends for three years. Under this warranty, Soartec® Tools will repair or replace, at our discretion, any tools found to be defective in materials or workmanship. The warranty covers defects that arise under normal and proper usage conditions. It does not cover damages resulting from misuse, abuse, neglect, accidents, alterations, or unauthorized repairs. The warranty is valid only for the original purchaser and is not transferable.

Soartec® Tools' liability under this warranty is limited to the repair or replacement of the defective tool. We are not responsible for any incidental or consequential damages.

Upon approval of a valid warranty claim, Soartec® Tools will, at its discretion, repair or replace the defective tool. If the tool is no longer available or cannot be repaired, a comparable product will be provided.

Soartec® Tools reserves the right to modify or update this warranty policy without prior notice. Any changes will be effective for products purchased after the date of modification.

Exclusions

The one-year free service and 3-year warranty does not cover the following:

a. Normal wear and tear.

b. Consumable parts, such as blades, bits, or batteries.

c. Tools used for commercial or rental purposes.

d. Damages resulting from misuse, abuse, neglect, accidents, alterations and unauthorized repairs. 

ACCEPTANCE OF THE EXCLUSIVE REPAIR AND REPLACEMENT REMEDIES DESCRIBED HEREIN IS A CONDITION OF THE CONTRACT FOR THE PURCHASE OF EVERY SOARTEC® TOOLS PRODUCT. IF YOU DO NOT AGREE TO THIS CONDITION, YOU SHOULD NOT PURCHASE THE PRODUCT. In no event shall Soartec Tools be liable for any incidental, special, consequential, or punitive damages, or for any costs, attorney fees, expenses, losses, or delays alleged to be as a consequence of any damage to, failure of, or defect in any product, including, but not limited to, any claims for loss of profits. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty is exclusive and in lieu of all other express warranties, written or oral. To the extent permitted by law, Soartec Tools disclaims any implied warranties, including without limitation any implied warranty of merchantability or fitness for a particular use or purpose. To the extent such disclaimer is not permitted by law, such implied warranties are limited to the duration of the applicable express warranty as described above. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

 

This warranty applies to product sold in the U.S.A. only.

For warranty repair information, use the form at https://www.soartectools.com/submit-service-request-soartectools/

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